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Intros to Case studies by Freshworks

Cut-out style animated videos highlighting stories of customer service · 4 videos

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A series of 4 intro videos for Freshworks' 'Food for Thought' campaign. The videos tease stories of companies in the food & beverage industry that went to great lengths to keep their customers happy.

The brands featured are Six Harbors Brewing Company, Taco Bell, Starbucks, and Morton's The Steakhouse.

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Brew Dogs

The Six Harbors Brewing Company is famous for two things:

Their craft beer 🍻 & Buddy and Barley, their resident golden retrievers 🐕‍🦺🐕‍🦺.

 

Meet New York’s favorite delivery partners: The Brew Dogs. 

Video 1 of 4

Operation Alaska

Cloudy with a chance of… tacos? 🌮🌮🌮 This is the story of Operation Alaska by Taco Bell, a CX epic for the ages.

 

Video 2 of 4

Star Service

How a Starbucks barista won a customer for life by learning a language. 🤟

Video 3 of 4

The Extra Mile

Throwback to 2011, when Morton's The Steakhouse delivered a nicely done medium rare moment of wow to Peter Shankman. After all, CX is a game of high steaks.

Video 4 of 4

Credits

 

Client

Freshworks

Copy, Design and Animation by

Ujwal Nair

Additional Design Elements

Sushant Deshmukh

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